Technical Sales Specialist | IMT Elemental

General Description:
IMT Elemental is one of Canada’s leading major manufacturers in the OEM and Defence industries. Over 100 years of experience has taught us that our employees are our most valuable asset. We offer many perks along with a stable career at IMT Elemental.
The Technical Sales Specialist is responsible for driving sales growth by promoting the company’s heat-treating services to new and existing clients. This role plays a key part in maintaining strong customer relationships, identifying new business opportunities, and ensuring alignment with the company’s revenue, margin and profitability goals.
Location:
Port Robinson, ON
RESPONSIBILITIES:
- Drive sales growth by meeting or exceeding targets for volume, gross margin, and EBITDA
- Maintain consistent revenue through well-structured sales programs and provide accurate sales forecasts across product categories to support production planning
- Identify and pursue new business opportunities through proactive outreach, including reconnecting with former clients and engaging prospective customers
- Promote the company’s full range of heat treating services through tailored messaging, site visits, and solution-oriented sales presentations
- Serve as a trusted advisor to clients by responding to inquiries, recommending appropriate heat treating processes, and ensuring timely resolutions of concerns.
- Cultivate long-term relationships through ongoing communication, on-site visits, and by delivering excellent customer service
- Assess and optimize sales territory coverage while monitoring competitive activity and industry trends.
- Provide pricing recommendations based on market intelligence, cost data, and profitability goals, ensuring special pricing is used selectively and strategically
- Maintain thorough and organized records of sales activities, forecasts, client communications, and event leads. Document and share written recommendations and customer instructions, supporting internal collaboration and decision-making.
- Plan, coordinate, and attend trade shows and industry events to generate leads and increase visibility.
- Leverage promotional materials and advertising strategies in partnership with customers, staying within approved budgets.
- Provide input on sales coverage gaps or increased demand that may require additional staffing.
- Assist with the onboarding and mentorship of new sales team members as needed.
- Support special projects and perform additional tasks as assigned to contribute to the overall success of the company.
REQUIREMENTS:
- 1–2 years of direct experience in heat treating or a related technical sales environment.
- Strong verbal and written communication skills, capable of interacting with technical and non-technical stakeholders at all levels.
- Demonstrated success in sales, with proven ability to identify and close new business.
- Analytical thinker with high attention to detail and accuracy.
- Entrepreneurial mindset with a proactive approach to finding and capturing new opportunities.
- Adaptability to changing markets, with a willingness to explore new strategies and approaches.
- Customer-focused attitude, with strong listening skills and a consultative approach to solution selling.
WHY JOIN US!
- Extensive Health & Dental Coverage
- Defined Contribution Pension Plan
- Annual Bonus Program
- Competitive wages
- Job Security (long standing and growing company)
- On The Job Training
- Professional designation fee paid
- Tuition reimbursement
- Employee Referral Program
- Social Events/Activities
- Years of Service Program
We thank all applicants for submitting their resumes, however, only those selected for an interview will be contacted.
As IMT Group is a supplier of Canadian government-designated controlled goods, the successful applicant must be willing to consent to and provide a security check which may include a criminal background check.
IMT is strongly committed to diversity and welcomes all applications. IMT will provide reasonable accommodation for qualified individuals with disabilities in the job application process. Please communicate your accommodation needs confidentially to the recruiting manager.
Application Form